Frequently Asked Questions

Get quick answers to frequently asked questions about First Quality products, partnerships, and services—designed to make everyday life better with reliable, high-quality solutions.

  • The process involves soil testing, site design, and permit approval which can take, on average, 8-12 weeks depending on site complexity and inspector availability.

  • Once you’ve decided to move forward with the installation process we will assemble your septic tank and supplies as well as the equipment needed to complete your project and the onsite physical installation can take 7-10 working days depending on weather and ground conditions.

  • The best system depends on soil, lot size, and local regulations. Common types include gravity-fed systems, pressure distribution systems, and aerobic treatment units.

  • While local health departments or environmental agencies typically require permits for design, site approval, and final installation inspection, an building permit is not required.

  • Costs depend on excavation, materials, and system type, with drain fields often being the most expensive component. Please call us for a more information on the cost breakdown.

  • The State of Hawaii requires a licensed contractor to ensure proper design, installation, and permitting. Inproper installation may also void the tank warranty and guarantee.

  • Ensure the area is properly landscaped with grass to prevent erosion, avoid placing concrete or heavy items over the system, and keep trees/shrubs away from the drain field.